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Village Fail :(

My friends and I are trying to connect through the village feature. I have sent the referral link and still no one is able to connect. I receive the text message that informs that I have villagers pending then when I go in the app nothing happens. Likewise, if I look up a friend and try to connect nothing happens. Now what?

3 replies

Kim, 

I am really glad to hear that you are up and running on the app! Please let us know if there is anything further we can help with as you start exchanging free time with friends.

Cheers,
Audrey

Seems that my phone was too old to handle the app. Just picked up a new phone this weekend and I think we're all good!

Hi Kim,

Sorry about this glitch. Thanks for reporting it!

First, I would like to show you where the pending villager request should be found. Here is a quick video explaining how it works. Please let me know if that solves your issue.

If not, we'll dig into this together and figure out what went wrong. You can email me directly at audrey@mykomae.com

Cheers,
Audrey Wallace
Co-Founder of Komae
www.mykomae.com